Privacy Policy

Data We Collect

We collect only the information you provide to us or that is generated when you use this site:

• Quote request (RFQ) forms

  Name, work email, company, phone/WhatsApp number, project requirements, and any drawing or specification sheet you upload.

• Newsletter subscription

  Your email address when you subscribe to compliance updates and guides.

• Cookies & analytics

  Anonymous usage statistics collected via Google Analytics 4, such as pages visited and approximate location.

• Correspondence

  Email and WhatsApp messages exchanged with our sales team during quotation, ordering and support.

How We Use Data

Your data is used only for the purpose it was collected:

• Quotations & order fulfillment

  Preparing itemized quotes, reviewing drawings, and delivering cage ladder orders.

• Content updates

  Sending compliance updates and guides you have opted into.

• Website analytics

  Understanding how visitors use laddercage.com so we can improve it.

Data Storage & Protection

• Encrypted transmission

  All form submissions are sent over HTTPS-secured connections.

• Access control

  Only authorized Dengtai staff can access customer data, for quotation, production and support.

• Retention

  Business and quality records are kept for at least 10 years per our factory quality-control records policy, in line with manufacturing audit requirements.

Data Sharing

We share personal data only with parties necessary to operate the business:

• Logistics & freight partners

  Delivery addresses and contact details needed to fulfill orders under Incoterms such as FOB and CIF.

• Hosting & service providers

  Companies that host this website and process form submissions on our behalf.

Cross-border transfer: your data is stored on servers in China and may be accessed from outside China for order fulfillment and technical support.

Cookies

LadderCage.com uses necessary cookies for site function and analytics cookies (Google Analytics 4) to understand anonymous usage. You can accept or decline non-essential cookies via the banner, or manage them in your browser settings.

Your Rights

You can request to:

• Access & correction

  Ask for a copy of the personal data we hold about you and request corrections.

• Deletion

  Request deletion of your data where it is no longer needed for legal or contractual purposes.

• Unsubscribe

  Opt out of newsletter emails at any time using the unsubscribe link in each email, or by emailing us.

To exercise any of these rights, email sales@dtsteelladder.com.

Contact & Updates