Terms & Conditions

Quotations & Validity

• Itemized pricing

  Quotes break down material, machining, surface treatment, packaging and profit line by line.

• 15-day validity

  Quoted prices are valid for 15 days from the date of issue, to manage currency and raw-material risk. Fixed exchange-rate lock is available on request.

• Free drawing review

  A free drawing review is included before final quotation so the specification matches your site requirements.

Payment Terms

Standard payment terms are T/T 50% as a deposit on order confirmation and 50% before shipment. Alternative terms can be negotiated:

• T/T 30/70 · others confirmed on the PI

  30/70 split and T/T at sight are negotiable for qualified accounts.

• Bank details per PI

  Banking details on the Proforma Invoice are the authoritative reference for all payments.

Production & Delivery

• Standard lead time

  15-25 working days after drawing approval, depending on quantity and finishing.

• Express option

  Expedited production in 10-15 working days at a surcharge of +20-30%.

• Hot-dip galvanizing

  HDG treatment typically adds 2-3 days and is included in the quoted lead time.

• Incoterms

  EXW, FOB or CIF terms are offered; risk and responsibility transfer per the agreed Incoterms rule.

Warranty

• 12-month warranty

  Each cage ladder carries a 12-month warranty on manufacturing quality, per the order contract.

• Exclusions

  Warranty does not cover damage from abnormal use, site modification after delivery, or normal wear.

Compliance & Documentation

Every order ships with a full compliance file:

• Declaration of Conformity

  DoC to the applicable standard for the order (OSHA 1910.28, EN ISO 14122-4, BS 4211, AS 1657 or SS 553).

• Material certificate

  MTC per EN 10204 3.1 for Q235B, SS304 or SS316 material.

• Inspection records

  Weld inspection records, dimension verification report, HDG coating thickness report, structural calculation sheet and packing list.

Liability

• Made to approved drawings

  Custom cage ladders are manufactured to drawings approved by the buyer; approval locks the specification.

• Scope of liability

  Our liability covers manufacturing quality; site installation, anchoring and ongoing maintenance are the buyer's responsibility.

• Force majeure

  Neither party is liable for delays caused by events beyond reasonable control, including raw-material shortages and transport disruption.

IP & General

• Intellectual property

  Drawings and designs remain the intellectual property of Dengtai unless otherwise agreed in writing.

• Governing law

  These terms are governed by the laws of the People's Republic of China.

• Contact

  Questions about these terms: sales@dtsteelladder.com or WhatsApp +86 15511879488.

Last updated: 2026-08-17 · laddercage.com — Dengtai Staircase Manufacturing Co., Ltd.